Who we are

Find flexible solutions for an unpredictable world

Teleperformance in Albania was founded in 2008, which initially started to provide an off-shore Customer Relationship Management (CRM) solution for the Italian market but now it delivers services in English, Spanish, French and Greek. Our mission is to provide an excellent service through a tough language-skill selection process, from a highly motivated team and by the systematic adoption of Teleperformance Group´s world-class standards and tools.


We deliver advanced digital business services through

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Smarter Solutions

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Seamless Operations

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Global Scale with Local Expertise

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A Culture of Caring

The right level of support at the right time, personalized

Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:

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Codes and policies

We are trusted with billions of unique interactions worldwide.

Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.

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